Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Support@mightymanehaircare.com.
If your return is eligible, we will send you a return shipping label, as well as instructions on how and where to send your package. All returns incur a shipping fee equal to the amount of your original shipping rate as well as a $2 restocking fee.
You can always contact us for any return question at Support@mightymanehaircare.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please allow up to 15 business days for your financial institution to process and post your refund. Please contact us at Support@mightymanehaircare.com for any questions.