How much time does it take for delivery?
Delivery to the United States:
Order delivery to the United States takes up to 2-8 business days once the order is processed. Order processing takes 1-2 business days. Currently average shipping times on domestic orders is about 4 business days.
International delivery:
Delivery to countries outside of the United States takes anywhere from 5-10 business days once the order is processed. Order processing takes 1-3 business days.
Note: Delivery outside the United States may take additional time high demand and certain unprecedented circumstances.
Feel free to contact us by email at support@mightymanehaircare.com regarding any order or shipping-related query. We are more than happy to assist you.
Will I receive a tracking number for my package?
Tracking numbers will be sent as soon as we are able to ship your order.
What do I do if my order is lost in the mail?
Each order will be sent with insured shipping & handling to prevent lost packages. If your order happens to get held at customs, lost in transit, or returned to us for any reason, we have your back! In cases like this, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
Are there any hidden customs fees or import taxes?
All prices on our webpage are displayed in USD with all taxes completely covered on our end. However, depending on your location and laws in your area, you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its destination, which are determined by your local customs office. Please seek additional guidance based on your location and the associated import laws. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Extended Delays
In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will do everything we can to help you resolve any situation that we have control over.